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Direct Marketing Services Literature Fulfillment Services works hard to bring our clients proven, world-class leading edge tools and services to enhance their direct marketing efforts.
Our Direct Marketing Services Include:
Inbound and Outbound Customer Contact Centers Literature Fulfillment Services offers fully web-enabled Customer Contact Centers to support your direct marketing efforts for sales, customer service, telephone marketing, and sales lead management.
Commercial Printing Whether it’s stationary, brochures, envelopes or other commercial printing, Literature Fulfillment Services has the experience and partners to do it right. Our Print Manager will work with you to develop custom solutions to match your particular needs.
E-Commerce E-commerce allows your customers to place orders directly through the Web. Literature Fulfillment Services can provide a “virtual storefront” for your products, which includes inventory management, fulfillment, and credit card authorization.
Interactive Voice Response (IVR) On many occasions, your customers just want to place a routine order, find some basic information, or check the status of their account. In those cases, Literature Fulfillment Services offers IVR technology for fast, cost-effective customer service.
Market Research Market research allows us to collect and analyze data about your prospects and customers. Literature Fulfillment Services provides the following: Focus Groups, Customer Satisfaction Surveys and Data Analysis.
E-mail is rapidly becoming one of the communication channels of
choice. As such, companies are sending and receiving thousands of
e-mails every day. Literature Fulfillment Services can provide support
for inbound e-mail processing, outbound e-mail marketing and e-mail
order confirmation. |
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